This Privacy Policy describes how Sublime ("we," "our," or "us") collects, uses, and protects your personal information when you use our services, including our iOS application and SMS-based conversational AI system. By using Sublime, you agree to the collection and use of information in accordance with this policy.
Consent to Receive Messages: By texting our phone number or signing up for an account on our iOS app, you consent to receiving messages from us related to our service. This consent is given at the time of your first text message or account creation.
We collect and process your personal information, including user input from our iOS app and SMS messages, to provide our commitment creation service. AI, in conjunction with our team, analyzes summaries of your user input and sometimes specific entries to create personalized commitments. Your user input is not shared with third parties and is stored solely for the purpose of creating commitments tailored to you.
1. What We Collect
- Account info (iOS app): Name, email, phone number, and address.
- Account info (SMS): SMS may collect the same information (name, email, phone number, address) as needed for our service.
- User inputted data: The type of user input differs by platform—content you enter in the iOS app or messages you send via SMS, including your dreams, inspirations, and curiosities.
- Usage data: Information about how you interact with our services, including app features used, session duration, and interaction patterns.
- Device information: Device type, operating system version, unique device identifiers, and other technical information for app analytics and performance improvement.
- Commitments: AI- and human-assisted recommendations.
2. How We Use Your Data
- Phone numbers: Solely used to send SMS messages related to our service's core functionality.
- To generate personalized commitments based on your user input (app content or SMS messages).
- Your user input is not shared with anyone and is only stored to create the perfect commitment for you.
- Our team reviews summaries (and sometimes specific entries or messages) to refine commitment-making.
- For app analytics and performance improvement, including analyzing usage data and device information to enhance our services.
- To process payments for commitments or bookings.
3. Data Sharing
- Your user input is not shared with anyone. We never share, sell, rent, or trade your user input (app content or SMS messages) or personal data.
- No marketing data sales. We do not sell anything to third parties for marketing purposes.
- Trusted service providers. We may use trusted service providers to deliver SMS messages on our behalf. These providers are contractually obligated to protect your data and only use it for SMS delivery.
- Third-party services. If a commitment requires a booking or purchase, we share only the necessary details (not your user input).
4. Payment Processing
- We charge your payment method for commitment-related purchases with our processing fee included.
- You set a spending limit, and we won't exceed it.
- No refunds or modifications after charges are processed.
5. Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us.
6. Updates
We may update this policy. Continued use means you accept any changes.
7. Contact
Questions? Reach us at team@whysublime.com